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Help & FAQ

Everything you need to know about using LottoLab.

Getting Started

What is LottoLab?

LottoLab is a data-driven companion app for UK National Lottery players. It provides number analysis, smart generation strategies, result checking, ticket tracking, and syndicate management — all in one place.

Which lottery games are supported?

LottoLab supports all six UK National Lottery games: Lotto, EuroMillions, Thunderball, Set For Life, Lotto HotPicks, and EuroMillions HotPicks.

Is LottoLab free to use?

Yes. The free tier gives you access to core features including number generation, basic analysis (up to 1 year of data), result checking, and limited ticket tracking. LottoLab Pro unlocks all games, extended analysis periods, unlimited tickets, and more.

Do I need an account?

You can browse results and generate numbers without an account. An account is needed for ticket tracking, syndicates, and personalised features. Creating an account is free.

Number Generation

How do the generation strategies work?

LottoLab offers several strategies: Random (true random picks), Hot Numbers (frequently drawn numbers), Cold Numbers (least drawn), Overdue (numbers with the longest gap since last drawn), Balanced (mix of hot and cold), and Smart Pick (weighted combination of multiple factors). Each strategy uses real historical draw data.

Can these strategies guarantee a win?

No. Lottery draws are random events and no strategy can predict or guarantee results. LottoLab provides data-driven picks based on historical patterns, but past performance does not indicate future outcomes. Please play responsibly.

What does the "Combine" strategy do?

Combine lets you merge multiple strategies. For example, you could generate a set that's 50% Hot Numbers and 50% Overdue. This gives you more control over how your picks are weighted.

Analysis Features

What does the heatmap show?

The heatmap displays how frequently each number has been drawn in the selected time period. Darker colours indicate numbers that have appeared more often. It gives you a quick visual overview of number distribution.

What are "overdue" numbers?

Overdue numbers are those that haven't been drawn for longer than their historical average gap. The current gap, average gap, and maximum gap are shown for each number. Some players believe overdue numbers are "due" to appear, though each draw is statistically independent.

What are pairs and triplets?

Pairs show which two-number combinations have appeared together most frequently. Triplets show the most common three-number combinations. These can help you spot recurring patterns in historical draws.

What do the distribution charts show?

Distribution charts break down draws by odd/even split, high/low split, and sum ranges. For example, you can see how often draws contain 3 odd and 3 even numbers versus other splits. This helps you understand the typical composition of winning draws.

Why can I only see 1 year of data?

Free accounts can analyse up to 1 year of historical data. LottoLab Pro unlocks 2-year, 5-year, and all-time analysis periods, giving you deeper insights into long-term trends.

Results & Ticket Tracking

How quickly are results updated?

Results are typically available within minutes of the official draw. LottoLab fetches data from the National Lottery's official feed.

How does auto-check work?

When you log a ticket and the draw takes place, LottoLab automatically checks your numbers against the winning numbers. Matched numbers are highlighted, and your prize tier (if any) is shown on the ticket card.

What is the P/L dashboard?

The Profit & Loss dashboard tracks your total spending versus winnings over time, giving you a clear picture of your lottery position. It includes monthly breakdowns, win rate, biggest win, and current streak. This feature requires a Pro subscription.

Syndicates

What are syndicates?

Syndicates let you manage group lottery plays. You can create a syndicate, add members, and keep track of shared tickets and contributions. Free accounts can create 1 syndicate with up to 5 members; Pro unlocks up to 10 syndicates with 25 members each.

Can syndicate members access my account?

No. Syndicate management is visible only to you, the account holder. Members are tracked by name (and optionally email/phone) for your reference, but they don't need LottoLab accounts.

Pro Subscription

What does Pro include?

Pro unlocks all 6 lottery games, extended analysis periods (2y, 5y, all-time), unlimited ticket tracking, the P/L spending dashboard, up to 10 syndicates with 25 members each, and priority support. No ads, ever.

How much does Pro cost?

Pro is available for a monthly subscription. Visit the pricing page for current pricing. You can cancel at any time with no commitment.

How do I cancel my subscription?

You can manage your subscription through the billing portal, accessible from your account menu. Cancellation takes effect at the end of your current billing period — you'll keep Pro access until then.

What payment methods are accepted?

Payments are processed securely by Stripe. We accept all major credit and debit cards. We never see or store your card details.

Privacy & Data

What data do you collect?

We collect your email and hashed password for authentication, ticket data you log, and anonymised analytics events. We never sell your data or use it for advertising. See our Privacy Policy for full details.

Can I export or delete my data?

Data export and account deletion features are coming soon. In the meantime, contact support@lottolab.ai and we'll handle your request within 30 days as required by UK GDPR.

Still have questions?

Contact us and we'll get back to you as soon as possible.

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